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Return Policy
Non-defective products must be returned within 30 days from date of purchase, unless indicated otherwise. All products must be returned in their original packaging along with all accessories, manuals, and documents for your refund to be processed. Prior authorization is required for all returns. Defective product may be exchanged for an identical replacement. See exchange policy.
All returns of non-defective products are subject to a 20% restocking fee after 7 days unless otherwise stated. Returns are not accepted after 30 days. Shipping and handling charges are non-refundable. Customers are responsible for return shipping costs.
Returns will be accepted only with prior authorization. RMA number must be obtained within the applicable return period. Please allow 3 to 5 business days to obtain an RMA number, sometimes longer. Your RMA number will be emailed to you along with return instructions. Once issued, the RMA number is valid for 10 days from date of issuance. Product must be returned within 10 days from date of issuance of RMA number. The RMA number must be referenced on the shipping label (not the on the original packaging) and sent to the address provided in the RMA email. If product is returned to an address other than the one specified in the email, your return will not be accepted.
Please allow 3 to 5 business days for your refund to be processed after your return have been received and inspected. All products must be returned in their original packaging along with all accessories, manuals, and documents for your refund to be processed. Once your refund has been processed, please allow 3 to 5 business days for the credit to appear on your account.
Exchange Policy
Defective products may be exchanged for an identical replacement within 30 days. All products must be returned in their original packaging along with all accessories, manuals, and documents for your refund to be processed. After 30 days, exchange, replacement or repair must be handled by the product manufacture. Instructions for this process will be on there respective Web Site. If additional information is needed please feel free to call the store.
Exchanges will be accepted only with prior authorization. RMA number must be obtained within the applicable exchange period. Please allow 3 to 5 business days to obtain an RMA number, sometimes longer. Your RMA number will be emailed to you along with return instructions. Once issued, the RMA number is valid for 10 days from date of issuance. Product must be returned within 10 days from date of issuance of RMA number. The RMA number must be referenced on the shipping label (not the on the original package) and sent to the address provided in the RMA email. If product is returned to an address other than the one specified in the email, your exchange will not be accepted.
Customers are responsible for return shipping costs. Identical product replacements will be shipped out at no additional cost to the buyer, unless otherwise stated. Replacement product will be shipped within 2 to 3 business days after your return have been received and inspected.
Software Return/Exchange Policy
Software must be returned within 15 days from date of purchase in its original SEALED packaging.
(Windows XP and Vista Operating System software is not returnable. Windows can only be installed on one computer, the OEM license on the package must be attached to the computer. )
(Packaging must not be opened or tampered with in any way. Once the software has been opened, it is NOT refundable, unless it is damaged or defective. All damaged or defective software can only be exchanged for an identical replacement. Incompatibility issues DO NOT qualify as damaged or defective, so check to make sure your computer will run the software. All products must be returned in their original packaging along with all accessories, manuals, and documents for your refund to be processed.
Returns and exchanges will be accepted only with prior authorization. RMA number must be obtained within the applicable return/exchange period. Please allow 3 to 5 business days to obtain an RMA number, sometimes longer. Your RMA number will be emailed to you along with return instructions. Once issued, the RMA number is valid for 10 days from date of issuance. Product must be returned within 10 days from date of issuance of RMA number. The RMA number must be referenced on the shipping label (not the on the original package) and sent to the address provided in the RMA email. If product is returned to an address other than the one specified in the email, your return will not be accepted.
All returns of non-defective products are subject to a 20% restocking fee after 7 days from date of purchase unless otherwise stated. No returns of refunds will be allowed after 30 days. Shipping and handling charges are non-refundable. Customers are responsible for return shipping costs.
Identical product replacements will be shipped out at no additional cost to the buyer, unless otherwise stated. Replacement product will be shipped within 2 to 3 business days after your return have been received and inspected.
Memory Return/Exchange Policy
Memory must be returned within 7 days from date of purchase, unless indicated otherwise. An RMA number must be obtained in order for your return or exchange to be processed
Returns will be accepted only with prior authorization. RMA number must be obtained within the applicable return period. Please allow 3 to 5 business days to obtain an RMA number, sometimes longer. Your RMA number will be emailed to you along with return instructions. Once issued, the RMA number is valid for 10 days from date of issuance. Product must be returned within 10 days from date of issuance of RMA number. The RMA number must be referenced on the shipping label (not the on the original package) and sent to the address provided in the RMA email. If product is returned to an address other than the one specified in the email, your return will not be accepted.
All returns of non-defective products are subject to a 20% restocking fee after 7 days from date of purchase, unless otherwise stated. No returns after 30 days. Shipping and handling charges are non-refundable. Customers are responsible for return shipping costs.
Identical product replacements will be shipped out at no additional cost to the buyer, unless otherwise stated. Replacement product will be shipped within 2 to 3 business days after your return have been received and inspected.
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